Check In Instructions

contactless check-in

Adventure Stays is pleased to offer a 100% contactless check-in at all of our properties!

All of our locks are operated with a 4-digit code. One hour before check-in, you will receive a message from us via email OR inbox (depending on the platform you booked through) with the unit number, key code, and other important details for your reservation.

If you do not receive your unit or code by 3:05 PM, please call our eConcierge using the number below and we will be happy to assist you!

Important Operating hours

The office is not manned regularly. If you have any requests or needs, please contact us using the provided information below! 

Self Check-Out: 11 AM

Self Check-In: 4 PM

**Early check-in/late check-out options are available (scheduling permitted + $25 fee). Contact our eConcierge to check availability!**

Quiet Hours: 10 PM - 8 AM (Strictly enforced - please see reservation terms and conditions for more info!)

Contact information

If there is anything we can help you with, please reach out to us through your reservation app, or call us directly:

Email (Please include your reservation number in the subject line!)

Guest eConcierge 530-240-3568 (Reservation management)

On-Site Manager 530-240-3574 (For urgent matters requiring in-person attention)

Director of Operations 530-777-2120 (For feedback, complaints, or other related inquiries)

Thank you for staying with Adventure Stays!